About Us
Why Radiant Health
A healthcare company, that achieves superior business and brand performance by:
Enabling our people to enjoy realising their full potential
Employing a consumer centric approach to health and wellbeing
Helping our partners to deliver better health outcomes
Business Model
Our business model is straightforward, whether we work as an agency, a distributor or combination thereof we work on a percentage of sales.
This very simply aligns the driver for us to maximise our performance, as we grow our partner’s sales our income grows.
We agree with our partners what level of support their brands will enjoy and we report monthly on performance in market.
Consumer-centric
Radiant Health is a healthcare company with a proven ability to drive superior sales and market share performance from mature Rx and consumer brands in the New Zealand market.
We employ a consumer/customer centric approach to health and wellbeing and we take the time to enjoy keeping it simple.
Strategies that deliver
Drawing on the enormous experience of our team we remain open minded to what our partners, customers and competitors are telling us.
We take the time and care to clearly identify the key issues and the strategies that will deliver superior performance.
We formulate plans within an ROI framework and execute fast, always looking for the feedback that will enable us to refine and improve the execution.
Challenging the status quo
We challenge current thinking to deliver step changes in the way we deliver greater value to our customers and our partners.
Please see our Enablers Section for three innovations that have delivered superior performance from a step change.
Keeping it simple
We manage all facets of our partners business within New Zealand and are seen very much as an extension of our partners in New Zealand.
Our primary objective is to make it as simple as possible for our partners while at the same time delivering superior results
within a small but relatively complex market.
Our Partners
Valeant is a multinational specialty pharmaceutical company that develops, manufactures and markets a broad range of pharmaceutical products primarily in the areas of dermatology,
eye health, neurology and branded generics.
http://www.valeant.com/
Teva Pharmaceuticals improve people's health through their products, integrated R&D, generic medicines and global businesses.
http://www.tevapharm.com/
We conceptualise, design and build enablers that deliver better health outcomes for consumers and better commercial outcomes for our partners.
Achieving a better outcome, be it health status or bottom line performance, through creative critical thinking and the application of state of the art bespoke IT solutions is what excites us.
Our team has broad commercial experience and a burning desire to deliver to our customers and partners compelling ideas that when executed really well deliver more than they can imagine.
Our Team
Managing Director
Managing Director
Qualifications: BSc, MSc first class honours
Background: 25 years healthcare sales and marketing
What drives you: Creating an environment where people can enjoy realising their full potential
Commercial Business Director
Commercial Business Director
Qualifications: BCom
Background: 20 years healthcare sales and marketing
What drives you: Working out how to do things better than anyone else, then doing these things better, then celebrating being the best at whatever these things may be
Sales & Marketing Manager - Prescription
Sales & Marketing Manager - Prescription
Qualifications: BSc, MSc first class honours
Background: 20 years healthcare sales & marketing
What drives you: Enabling patients to use our medicines to achieve the best possible outcome for them
Consumer Sales and Retail Activation Manager
Consumer Sales and Retail Activation Manager
Qualifications: BA (Econ)
Background: 25 years in sales, marketing and advertising, including 12 years in healthcare
What drives you: My fantastic team both on the field and at head office who inspire me to continually do better
Commercial Channel Manager
Commercial Channel Manager
Qualifications: Bachelor Soc.Sc (Waikato)
Background: 25 years FMCG, Health, Electronics and Energy in various commercial capacities
What drives you: Creating innovative & profitable solutions to business opportunities
Marketing Manager Consumer Brands
Marketing Manager Consumer Brands
Qualifications: BCom
Background: 6 years pharmaceutical marketing, surf life saver, triathlete
What drives you: Getting the most out of every minute of every day, meeting new people and having meaningful conversations. Inventing solutions to meet customer needs and solve problems.
Office Manager /
Commercial Channel Support
Office Manager /
Commercial Channel Support
Qualifications: Bachelor of Arts (University of South Africa)
Background: 25 years of experience in Administration, Business Operations and Customer Services in Banking, Retail and Healthcare
What drives you: Getting the job done! Therefore it is important to me to have a smooth running machine and creating a welcoming, comfortable & happy environment which enables all in the Company to get on with enriching the lives of fellow earthlings.
Financial Controller
Financial Controller
Qualifications: BCom, CA
Background: 15 years in finance
What drives you: Being part of an organisation that improves health outcomes and makes a positive difference to people’s lives
Customer Engagement
Customer Engagement
Qualifications: BCom (Marketing & Information Systems)
Background: 5 years in Telesales & Customer Services
What drives you: A desire to learn, grow and succeed
Marketing Assistant
Marketing Assistant
Background: 30 years’ experience in Sales and Account Management
What drives you: I love what I do :)
Finance Assistant /
Inventory Control
Finance Assistant /
Inventory Control
Qualifications: Bachelor of Business (Accounting), CPA
Background: 20+ years in Finance
What drives you: Having a challenge everyday
Retail Activation Assistant
Retail Activation Assistant
Qualifications: BBS, Marketing major
Background: 7 years in advertising and marketing teams (Magazine management, event planning and sponsorship management)
What drives you: Being part of a team, helping people, problem solving, contributing to a positive and enthusiastic environment, and achieving a happy, healthy work/life balance
Finance Assistant
Finance Assistant
Background: 30+ years in the Accounting and Finance industry
What drives you: Being approachable and efficient in my role and working in a dynamic and family orientated company.
Accountant
Accountant
Qualifications: BCom
Background: 25 years in finance
What drives you: Working with a great team of passionate people who all have fun every day!
Customer Services -
Bausch & Lomb
Customer Services -
Bausch & Lomb
Background: Over 25 years in sales & advertising
What drives you: I really enjoy working with a dynamic like minded team that that provides excellent support & service, resulting in being a part of a successful company
Customer Services
Customer Services
Background: 25 years telephone based customer service
What drives you: Providing the best customer experience possible
Customer Services
Customer Services
Background: 25 years in Retail Pharmacy
What drives you: Being part of a vibrant, caring and successful company who make a difference in their customers� lives.
Project Management
Project Management
Qualifications: Registered General and Obstetric Nurse; CAPM – Certified Associate Project Manager
Background: Intensive Care Nursing, pharmaceuticals as both a Sales Representative and a Product Manager; Projects as a volunteer at a community hospice
What drives you: Continually learning and keeping up with the changing world. Making a difference to lives less fortunate than ours
Territory Manager Prescription -
Auckland
Territory Manager Prescription -
Auckland
Qualifications: NZCS Biochemistry
Background: 25 years healthcare sales and marketing
What drives you: Working in an environment enabling better patient outcomes
Territory Manager Prescription -
Auckland
Territory Manager Prescription -
Auckland
Qualifications: BHSc (Physio), PGDip (Musculoskeletal)
Background: 15 year history in Physiotherapy including London Olympics and NZ Kiwis Rugby League. Excited about recent move into healthcare sales.
What drives you: Helping people achieve better health outcomes
Territory Manager Prescription -
Central
Territory Manager Prescription -
Central
Qualifications: Biomedical Science Degree, double major in - Human Genetics & Molecular Pathology
Background: 3.5 years study at Victoria University. Worked for Wellington SC Laboratory
What drives you: A challenging environment that enables me to learn, improve and succeed. I strive to improve patient health
Territory Manager Consumer Health Care - Auckland
Territory Manager Consumer Health Care - Auckland
Background: 16 years health care sales and training
What drives you: Creating the perfect environment for learning. My motto is to be the day maker in someone's day
Territory Manager Consumer Health Care - Auckland
Territory Manager Consumer Health Care - Auckland
Qualifications: BSc Dual Hons in Marine Zoology (Bangor, Wales). Double distinction in ABPI exams (Association of British Pharmaceutical Industries)
Background: 15 years experience in medical, pharmaceutical & device sales in international markets
What drives you: The satisfaction of success in sales and building positive relationships with customers
Territory Manager Consumer Health Care - Waikato
Territory Manager Consumer Health Care - Waikato
Background: Pharmacy sales assistant (8years). Pharmacy Retail Manager (1 year). Territory Manager (26 years)
What drives you: I enjoy new challenges, achieving sales goals. I love working with an enthusiastic team
Territory Manager Consumer Health Care - Wellington
Territory Manager Consumer Health Care - Wellington
Background: Experience in pharmaceuticals & retail pharmacy for over 20 years
What drives you: Exceeding expectations
Territory Manager Consumer Health Care - Christchurch
Territory Manager Consumer Health Care - Christchurch
Background: Territory Manager (12years).
What drives you: I am driven by great customer service and strive to make a difference
Key Account Manager -
Bausch & Lomb
Key Account Manager -
Bausch & Lomb
Qualifications: Bus Dip, Mktg Dip, Tourism Dip
Background: Pharmaceutical sales/management (7years). Bausch & Lomb Optometry / Ophthalmology (8years).
What drives you: The desire to make a positive impact on the customers’ business through truly customer focused propositions & enhancing profitability
Key Account Manager -
Bausch & Lomb
Key Account Manager -
Bausch & Lomb
Qualifications: NZ Registered Comprehensive Nurse
Background: 26 Years in the Healthcare Industry
What drives you: Working in an ever changing and challenging environment with positive, respectful and supportive people to achieve mutually beneficial outcomes; and enjoying it along the way!
Key Account Manager -
Bausch & Lomb Surgical
Key Account Manager -
Bausch & Lomb Surgical
Qualifications: BSc (Hons)
Background: 20+ years in medical and surgical sales
What drives you: Creating win-win outcomes and delivering beyond customers’ expectations
Master Programmer
Master Programmer
Qualifications: Self taught genius
Background: 10 years development and management experience in IT
What drives you: Creating IT solutions to simplify and enhance peoples lives
Head of Security
Head of Security
Qualifications: Border Terrier
Background: 10 years of being a dog
What drives you: Attention, sausies and promoting the Radiant culture
Enablers
Have a look at our enablers that deliver better health outcomes for consumers and better commercial outcomes for our partners
OrangeON is a weight loss application that supports the correct use of an appetite suppressant within a medically monitored weight loss program.
Medical assistance app
OrangeON is a weight loss application that supports the correct use of an appetite suppressant within a medically monitored weight loss program.
Radiant Basket is a retail pharmacy promotional platform that enables our partners to generate pharmacy promotional orders via a website or an app.
Consumer Healthcare platform
The Radiant Basket platform drives significant additional sales, maximises margin in store and strips out significant time and cost for both the company and their pharmacy partners.
We’re now at the point where pharmacists will log into deals sent via email and fulfil orders without the need for the representative.
This will enable the outbound telesales and territory sales teams to focus on added value services and relevant cross selling and upselling opportunities.
Optomeyes is the Radiant Health commercial platform that enables Optometrists to compete on price and convenience with online lens retailers.
Optometry platform
The Optomeyes website and Sparkle app is a platform designed to enable consumers to use their specific prescription to order contact lenses and other eye-care products via a personalised app delivered to their door at competitive prices.
At the same time the platform enables optometrists to maintain and build their relationship with the patient while realising a commercial benefit from orders placed directly on the company via the app.
This particular solution was designed to answer the single biggest problem posed to our partner by the Optometrists – loss of retails sales to overseas and domestic online suppliers.
Contact
Radiant Health
PO Box 91722, Victoria Street West, Auckland, New Zealand
+64 09 972 1389 | 0508 7234268